"'There are no poor soldiers, only poor leaders': SMRT chief Neo Kian Hong says staff engagement is key
SINGAPORE: SMRT Group chief executive officer Neo Kian Hong said on Friday (Nov 16) that there are no "deep-seated cultural issues" within the company as suggested by predecessor Desmond Kuek, and stressed that he will use a hands-on approach to engage staff.
Speaking to reporters at the Kim Chuan Depot, Mr Neo, a former chief of defence force, used a military analogy to emphasise that the SMRT management has to take responsibility for the company's performance.
"In some militaries, they use this term - 'there are no poor soldiers, there are only poor leaders'," said Mr Neo. "This is a team sport. The whole organisation is required."
Mr Neo who replaced Mr Kuek on Aug 1, also disagreed with the former CEO's assessment following a tunnel flooding incident last year that there were "deep-seated cultural issues" within the company."
LOL! While Mr Neo's last job is not Chief of Defence Force, it is apt to refer to it since his predecessor did hold that job prior to becoming the SMRT Group CEO.
It is ironical that Mr Neo said there are NO deep-rooted cultural issues as claimed by his predecessor and that there are no poor soldiers but poor leaders!!
How telling can this be!! In fact, I am still very curious if SMRT had to pay off it's ex-Group CEO when he "resigned early"? If SMRT did pay him off, it is just another case of poor fat cat got away with incompetence!! Tragic really. And a total insult to the committed people that Mr Neo had discovered and mentioned in his 1st 3-month at the helm engaging his employees!!
Mr Neo is saying ALL the right things in this press report. In ANY organisation, what gets people wanting to give of their best stems from: having a clear n shared purpose, being respected n supported accomplishing whatever challenges faced together.
So, engage the emoloyees deeply. Connect with the key constituents n all the successes ahead!
SINGAPORE: SMRT Group chief executive officer Neo Kian Hong said on Friday (Nov 16) that there are no "deep-seated cultural issues" within the company as suggested by predecessor Desmond Kuek, and stressed that he will use a hands-on approach to engage staff.
Speaking to reporters at the Kim Chuan Depot, Mr Neo, a former chief of defence force, used a military analogy to emphasise that the SMRT management has to take responsibility for the company's performance.
"In some militaries, they use this term - 'there are no poor soldiers, there are only poor leaders'," said Mr Neo. "This is a team sport. The whole organisation is required."
Mr Neo who replaced Mr Kuek on Aug 1, also disagreed with the former CEO's assessment following a tunnel flooding incident last year that there were "deep-seated cultural issues" within the company."
LOL! While Mr Neo's last job is not Chief of Defence Force, it is apt to refer to it since his predecessor did hold that job prior to becoming the SMRT Group CEO.
It is ironical that Mr Neo said there are NO deep-rooted cultural issues as claimed by his predecessor and that there are no poor soldiers but poor leaders!!
How telling can this be!! In fact, I am still very curious if SMRT had to pay off it's ex-Group CEO when he "resigned early"? If SMRT did pay him off, it is just another case of poor fat cat got away with incompetence!! Tragic really. And a total insult to the committed people that Mr Neo had discovered and mentioned in his 1st 3-month at the helm engaging his employees!!
Mr Neo is saying ALL the right things in this press report. In ANY organisation, what gets people wanting to give of their best stems from: having a clear n shared purpose, being respected n supported accomplishing whatever challenges faced together.
So, engage the emoloyees deeply. Connect with the key constituents n all the successes ahead!
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